Knowledge Base Technical Support EX5000 Entegra MFD Software Upgrade

            EX500; EX600; EX5000 MFD Says "Charts Not Authorized" (CMAX Error)

            If you get this message on your MFD it is most likely because you have an exchange MFD (different serial number) or your JeppView Account Serial Number has changed.  

            See "CMAX Update Guide" at the link below:

            Updated: 28 Dec 2018 12:31 PM
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